Operate

Run it like you built it

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A platform is only as good as its operations. We deliver full observability, backup and recovery, and cost management. All managed as code, all reproducible, all sovereign.

Observability and monitoring

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See everything, respond fast, and keep an audit trail.

• Centralised logging — Log Tank Service (LTS)-based collection, aggregation, and searchable storage across platform components and workload integrations
• Metrics and dashboards — Cloud Eye (CES) and Application Operations Management (AOM) as the baseline monitoring plane, with optional dashboard extensions when native views are not enough
• Alerting pipelines — Simple Message Notification (SMN)-based routing to email, HTTP, or operational integrations that fit your incident process
• Audit trail — Cloud Trace Service (CTS) for API-level activity tracking, governance, and compliance evidence
• Distributed tracing — Optional tracing for microservice architectures where application performance management (APM) or self-hosted alternatives such as Jaeger materially improve diagnosis
• Uptime monitoring — Synthetic checks for critical endpoints where service-level monitoring needs extend beyond the platform baseline
• Database audit — Conditional auditing and risky-behaviour detection for higher-risk or regulated data platforms
• Application monitoring — AOM-based monitoring of applications and cloud resources with metrics, logs, events, health analysis, alarms, and visualisation
• Everything as code — Dashboards, alerts, and integrations version-controlled and reproducible

Backup, disaster recovery, and business continuity

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Plan for the worst. Recover fast.

• Automated backup policies — Cloud Backup and Recovery (CBR)-based backup and restore policies for supported databases, object storage, file shares, and persistent workloads
• Cross-region and cross-zone replication — Added only for workloads whose recovery objectives justify the extra complexity
• Disaster recovery runbooks — With defined recovery point objective (RPO) and recovery time objective (RTO) targets
• Regular DR testing — Failover validation on a schedule
• Backup encryption — Retention policy management
• Recovery procedures — Documented and integrated into operational runbooks

FinOps and cost management

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Visibility into spend. Control over growth. No surprises.

• Tagging strategy — Cost allocation by team, project, and environment
• Showback and chargeback — Reporting for multi-team platforms
• Right-sizing — Recommendations for compute, storage, and database resources
• Forecasting and estimation — Price Calculator support for design choices, growth scenarios, and predictable workloads
• Budget tracking — Financial Dashboard-backed cost review cadence with stakeholder visibility
• Ongoing optimization — Cost reviews as part of platform governance